Privacy Policy

At Chesford Grange Hotel, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or stay at our hotel. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Make a reservation
• Subscribe to our newsletter
• Fill out a form on our website
• Interact with us via social media

The types of information we may collect include:

• Personal details (name, address, email, phone number)
• Payment information (credit card details)
• Preferences and feedback

2. How We Use Your Information

Chesford Grange Hotel uses your information for various purposes, including:

• Processing reservations and payments
• Improving our services and website
• Communicating with you about your stay and offers
• Sending periodic emails with updates, promotions, and other information

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccuracies, and request deletion of your information. To exercise these rights, please contact us using the information provided below.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us understand how you interact with our site. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date indicated.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: CHESFORD GRANGE,
B4115,
KENILWORTH,
CV8 2LD